Terms and Conditions

Version 1.3

Effective from: 16.11.2020

Last updated: 20.03.2021

General

Before using our website, please read these Terms and Conditions carefully. By registering a Player Account with the website you confirm your consent to the Terms and Conditions.
The laws of Malta apply to the Terms and Conditions. In case there are other language versions of the Terms available, the English version will always prevail.
The website www.instantpay-casino.com ("Casino", "Website", “Company”, "We", "Us", "Our") is owned and operated by N1 Interactive Ltd, a company incorporated under the laws of Malta with registration number C 81457 and registered address at 206, Wisely House, Old Bakery Street, Valletta VLT1451, Malta.
The website is licensed and regulated by the Malta Gaming Authority under the licence MGA/B2C/394/2017 issued on 01.08.2018. Regardless of games played, all deposits and withdrawals are the sole responsibility of the Company and the Company has full responsibility towards the player for the management of funds on the user account.

Changes of the Terms and Conditions

These Terms and Conditions may be changed by the Casino when such a need occurs. We will do our best to notify our players of any significant changes by email. However, we do recommend all players to visit this page regularly and check for possible changes. Please note that we post the date of the last revision of the T&C at the top of this page.

Who Can Play

The Casino accepts players only from those countries and geographic regions, where online gambling is allowed by law. It is the player’s sole responsibility to inquire about the existing gambling laws and regulations in the particular jurisdiction before placing bets on the website.
Only one account in InstantPay casino can be opened per one person, one IP address, one physical address, one device, one payment wallet or bank card owner. The violation of this rule will lead to the blocking of the account and confiscation of active balance.
The availability of the services shall not be interpreted as an offer or invitation on our part to use the services in a country where such use is illegal. The Company will not assume any liability whatsoever in this regard and will not reimburse any player deposits, winnings or any losses as a consequence of the violation of any legal provision that may be applicable to the player. It is the player’s sole responsibility to comply at all times with his/her own local, national or state laws that relate to online gambling.
It is entirely and solely your responsibility to inquire and ensure that you do not breach laws applicable to you by participating in the games. Depositing real funds and playing for real money is subject to the laws of your country, and it is your sole responsibility to abide by your native regulations.
Users from the following countries and their territories (“Restricted Countries”) are not allowed to deposit and play real money games: Anguilla, Australia, Belgium, Bulgaria, Czech Republic, Estonia, France and its overseas territories (Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, New Caledonia), Gibraltar, Israel, Italy, Ireland, Jersey, Lithuania, Malta, Slovakia, Slovenia, Spain, Turkey, United Kingdom, United States of America. The Casino cannot guarantee successful processing of withdrawals or refunds in the event that player breaches this Restricted Countries policy.
InstantPay Casino reserves the right to refuse the service (and to close the account) to the visitor, without explaining the reasons. At the same time, all the money on the player's balance will be paid to the same payment method from which it was deposited.
The Casino accepts strictly adult players (the minimum age is 18) and players who have reached the gambling age specified by the jurisdiction of player’s residence. It is the player’s sole responsibility to inquire about the existing laws and regulations of the given jurisdiction regarding age limitations for online gambling.
The Company reserves the right to ask the player for proof of his or her age and limit access to the Website or suspend the Player Account to those players who fail to meet this requirement.
InstantPay Casino reserves the right to refuse the service (and to permanently or temporarily close the account) to the visitor who makes offensive statements, including expressions of racism, hatred or profanity, that are harassing or insulting to the operators of the site. In such a case the player must request the withdrawal of all the funds on his or her balance within 72 hours.
Any bonuses are not available to players from Sweden and Russia, including participation in any kind of promotional programs, receiving VIP rewards, as well as exchange of comp points.
Players from Finland are not allowed to receive any kind of welcome bonuses (e.g. sign up bonuses, first and second deposit bonuses).

Games Availability

Please bear in mind that some games may be unavailable in certain jurisdictions, as required by policies of games providers which may change from time to time.
Using VPN to bypass provider’s block is strictly prohibited and may lead to confiscation of winnings.
NetEnt games are unavailable for Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Belgium, Bulgaria, Colombia, Croatia, Czech Republic, Denmark, Estonia, Ecuador, Ethiopia, France, Ghana, Guyana, Hong Kong, Italy, Iran, Iraq, Israel, Kuwait, Latvia, Lithuania, Mexico, Namibia, Nicaragua, North Korea, Pakistan, Panama, Philippines, Portugal, Romania, Singapore, Spain, Sweden, Switzerland, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, United Kingdom, United States of America, Yemen, Zimbabwe.
In addition to the above, Jumanji, emojiplanet, Guns & Roses, Jimi Hendrix, Motörhead and Conan are not available in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Bahamas, Botswana, Cambodia,China, Ecuador, Ethiopia, Ghana, Guyana, Hong Kong, Iran, Iraq, Israel, Kuwait, Laos, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, Sri Lanka, Sudan, Syria, Taiwan, Trinidad and Tobago, Tunisia, Uganda, Yemen, Zimbabwe. Belgium, Bulgaria, Czech Republic, Denmark, Estonia, France, Italy, Latvia, Lithuania Mexico, Portugal, Romania, Serbia, Spain, Sweden, Switzerland, United Kingdom, United States of America.
In addition to the above, Street Fighter Video Slot is not available for the following countries: Anguilla, Antigua & Barbuda, Argentina, Aruba, Barbados, Bahamas, Belize, Bermuda, Bolivia, Bonaire, Brazil, British Virgin Islands, Canada, Cayman Islands, China, Chile, Clipperton Island, Columbia, Costa Rica, Cuba, Curacao, Dominica, Dominican Republic, El Salvador, Greenland, Grenada, Guadeloupe, Guatemala, Guyana, Haiti, Honduras, Jamaica, Japan, Martinique, Mexico, Montserrat, Navassa Island, Paraguay, Peru, Puerto Rico, Saba, Saint Barthelemy, Saint Eustatius, Saint Kitts and Nevis, Saint Lucia, Saint Maarten, Saint Martin, Saint Pierre and Miquelon, Saint Vincent and the Grenadines, South Korea, Suriname, Turks and Caicos Islands, United States of America, Uruguay, US Virgin Islands, Venezuela.
Fashion TV Video Slot is not available in the following countries: Cuba, Jordan, Turkey, Saudi Arabia.
Planet of the Apes Video Slot is not available in the following territories: Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Turkey, Ukraine.
Vikings Video Slot is not available in the additional jurisdictions: Azerbaijan, Cambodia, Canada, China, France, India, Indonesia, Laos, Malaysia, Myanmar, Papua New Guinea, Qatar, Russia, South Korea, Thailand, Turkey, Ukraine, United States of America.
Narcos Video Slot is not available in the following territories: Indonesia, South Korea.
Additionally, Universal Monsters (Dracula, Creature from the Black Lagoon, Phantoms Curse and The Invisible Man), are only available in the following territories: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Ukraine, North Macedonia, Turkey, Austria, Cyprus, Finland, Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Poland, Slovakia and Slovenia.
Players from the following countries are not eligible to win any jackpots from jackpot games offered by NetEnt (such as but not limited to Mega Fortune, Arabian Nights): Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates, Ukraine. The Casino will make reasonable efforts to prevent players from these countries to reach the games, but if players from any of the stated countries would win the jackpot, the jackpot win will be annulled.
Players from Australia are not eligible to play the games from Amatic.
Players from the following countries are not eligible to play the games from Microgaming: USA, Singapore, Italy, Denmark, South Africa, France, UK, Spain, Belgium, Australia, Taiwan, Philippines.
Players from Canada are not eligible to play the games from NYX.

Accepted Currencies:

The website allows playing for the following CURRENCIES: Euro (EUR), US dollar (USD), Canadian Dollar (CAD), New Zealand Dollar (NZD), Norwegian Krone (NOK), Polish Zloty (PLN), Japanese yen (JPY).

Fees and Taxes

You are fully responsible for paying all fees and taxes applied to your winnings according to the laws of the jurisdiction of your residence.
Please note that if you requested a withdrawal, but the sum of bets made since last deposit does not exceed three (3) times for slots (10 times for live or table games) the size of the latest deposit, such a withdrawal will be charged with a 10% fee, which should be confirmed by a user in the live chat (or via email support@instantpay-casino.com). The decision about whether to approve the withdrawal with fee or not is at the sole discretion of INSTANTPAY Casino’s management team.
A player can request free withdrawal (payment) of funds no more than 2 times a day (24 hours). Any withdrawal (cashout), after which a deposit was made (the player account was replenished) is considered a single withdrawal. Several withdrawals requested in a row (without replenishing the account between them) are considered one withdrawal. If a player has already used up his or her withdrawal limit, a day (24 hours) should pass from the moment of the last withdrawal of funds until the next withdrawal request can be approved. If a player wants to receive the third (and further) payment in 24 hours, a 10% fee is charged. To confirm charging of the fee, the player should contact the casino via live chat or by e-mail to support@instantpay-casino.com. The decision about whether to approve the withdrawal with fee or not is at the sole discretion of INSTANTPAY Casino’s management team.

Game Rules

By accepting these Terms and Conditions you confirm that you know and understand rules of the games offered on the Website. It is at your discretion to familiarize yourself with the theoretical payout percentage of each game.

Disclaimer of Liabilities

By accepting these Terms and Conditions you confirm your awareness of the fact that gambling may lead to losing money. The Casino is not liable for any possible financial damage arising from your use of the Website.
The Casino is not liable for any hardware or software defects, unstable or lost Internet connection, or any other technical errors that may limit access to the Website or interrupts any player’s gaming.
In the unlikely case where a wager is confirmed or a payment is performed by us in error, the Company reserves the right to cancel all wagers accepted containing such an error, or to correct the mistake by re-settling all the wagers at the correct terms that should have been available at the time that the wager was placed in the absence of the error.
If we mistakenly credit your Player Account with winnings that do not belong to you, whether due to a technical issue, an error in the paytables, a human error or otherwise, the amount will remain our property and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute your debt owed to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
The Casino, its directors, employees, partners, service providers:

• do not warrant that the software or the Website is/are fit for their purpose;

• do not warrant that the software and Website are free from errors;

• do not warrant that the Website and/or games will be accessible without interruptions;

• shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Website or your participation in the games.
You hereby agree to fully indemnify and hold harmless the Casino, its directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.
You acknowledge that the Casino shall be the final decision-maker of whether you have violated the Casino’s Terms and Conditions in a manner that results in your suspension or permanent barring from participation in the Website.

Use of a Player Account

Only one (1) personal account in InstantPay casino can be created per one player, one IP address, one physical address, one device, one payment wallet or bank card owner. The violation of this rule will lead to the blocking of the account and confiscation of active balance.
Creating multiple accounts by a player (“Duplicate Accounts”) can lead to termination of all such accounts and confiscation of all funds on the balances.
Any returns, winnings or bonuses which a player has gained or accrued during such time as the Duplicate Account was active may be reclaimed by us, and players undertake to return to us on demand any such funds which have been withdrawn from the Duplicate Account.
The player must register personally by following the on-screen instructions.
The player shall not provide access to his or her account or allow using the Website to any third party including but not limited to minors.
The Website can only be used for personal purposes and shall not be used for any type of commercial profit.
Any offensive or obscene language, as well as any commercial or promotional information, are not allowed in the "Nickname" field in the player's profile. If any violations are detected, support service members or other Company's staff may replace the contents of the "Nickname" field with something neutral. In case of a repeated violation, the player's account may be blocked and all funds confiscated.
You must maintain your account and keep your details up-to-date.
Right to withdraw consent. In cases where we rely on your consent for the processing of personal data, you have a right to withdraw your consent at any time.
We may also keep anonymized derivatives of your data to improve our content and marketing communications where no automated decision making is involved.
We reserve the right to make a phone call to the number provided in your user account, which at our own discretion can be a necessary part of the KYC procedure. Until the account is fully verified, no cashouts will be processed. In case the provided phone number is incorrect, missing or false or the player will not answer the phone call, we reserve the right to confiscate your winnings and/or disable your user account. We will make reasonable efforts trying to contact you regarding the withdrawal of the funds, but if we are not able to reach you (by email or phone) in two (2) weeks, the funds will be retained by the Company, since you have failed to pass the KYC procedure.
If we mistakenly credit your user account with winnings that do not belong to you, whether due to a technical, error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Player Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
In the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that appears on the game server will prevail. You acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
The Casino reserves the right to terminate games or events in exceptional circumstances further described below. Should a game miscarry or malfunction after starting due to a technical error, we shall: a) cancel the game; b) refund the amount wagered; if the account holder has an accrued credit at the time the game miscarries, credit the monetary value of the credit to the account holder’s user account or, if the said account no longer exists, by paying it to the account holder in an approved manner; c) inform the regulator of the circumstances of the incident if necessary; d) refrain from further providing the games or services if such games or services are likely to be affected by the same failure.
We reserve the right to refuse the whole or part of any transaction requested by you at any time at our sole discretion. No transaction is accepted by us until you receive a confirmation that it has been accepted. If you do not receive a confirmation that your transaction has been accepted, you should contact Customer Support.
You shall compensate us in full for any claims, liabilities, costs, expenses (including legal fees) and any other charges that may arise as a result of your breach of the Terms.
You can close account at any time by contacting casino team on live chat or by e-mail.

Anti-Fraud Policy

The Company has a strict anti-fraud policy and applies various anti-fraud tools and techniques. If the player is suspected of fraudulent actions including, but not limited to:

• participating in any type of collusion with other players;

• development of strategies aimed at gaining of unfair winnings;

• fraudulent actions against other online casinos or payment providers;

• chargeback transactions with a credit card or denial of some payments made earlier;

• use of stolen cards;

• creating more than one account (including any other actions to get advantage from casino promotions);

• providing of forged documents;

• providing incorrect registration data;

• low risk roulette play where the player betting equal stakes for both black/red or even/odd covering 25 or more out of 37 numbers on the table. (Placing bets on black/red only covers 36 of 37 possible numbers);

• other types of cheating;

or becomes a bankrupt in the country of their residence, the Company reserves the right to terminate such Player Account and suspend all payouts to this player. This decision is at the sole discretion of the Company, and the player will not be notified or informed about the reasons of such actions. The Company also reserves the right to inform appropriate regulatory bodies of the fraudulent actions performed by the player.
The Casino has zero tolerance to advantage play. Any player who will try to gain an advantage of casino welcome offers or other promotions agrees that Company reserves the right to void bonuses and any winnings from such bonuses.
You may not use funds that originates from any illegal activity or source or that is tainted or associated with any illegality or ill-gotten means. InstantPay casino reserves the right to withdraw funds from a player's account to any of the payment systems that was previously used to replenish the account. At the same time, actions to exchange money between payment systems using the casino site are not allowed. Such actions may result in denial of payment, blocking of the account and confiscation of funds in the account.
The Casino reserves the right to close your Player Account and to refund to you the amount on your account balance, subject to deduction of relevant withdrawal charges, at Casino’s absolute discretion and without any obligation to state a reason or give prior notice.
In order to verify player`s account casino management require documents (ID, payment systems, utility bills еtc) in Latin or Cyrillic alphabet. In case player doesn’t have an opportunity to provide documents in above-mentioned alphabets casino reserves the right to demand video verification where player shows his/her documents. Modification of photo documents using any special software is strictly prohibited. If requested documents are not provided by the player within one month from the moment of the request, we reserve the right to confiscate the player’s balance and close his or her account. In case of suspicion of fraudulent actions against a casino or payment systems, we reserve the right to request additional documents to verify the player’s payment data and to identify the player. Please note that every payment method ever used to make a deposit at InstantPay casino should be verified.
It is strictly against the rules to use third party payment systems or bank cards for depositing and payouts. If a player performs such an action, his or her player account will be closed, and all the funds on the balance will be seized. We reserve the right to ask for additional supporting documents to prove that the account in the payment system belongs to the player.
The Casino reserves the right to retain payments if there is suspicion or evidence that manipulation of the casino system took place. Criminal charges will be brought against any user or any other person(s) who has/have manipulated the casino system or attempted to do so. The Casino reserves the right to terminate and/or, change any games or events being offered on the Website.
Should you become aware of any possible errors or incompleteness in the software, you agree to refrain from taking advantage of them. Moreover, you agree to report any error or incompleteness to the Casino immediately. Should you fail to fulfil such obligations, the Casino has a right to fully compensate all costs related to the error or incompleteness, including any costs incurred in association with the respective error/incompleteness and the failure notification.
Any deposit has to be wagered 3 times (player must place bets three times of their deposit amount) before the withdrawal of funds connected to this deposit is available. In case several deposits were made with no gaming activity, a player has to wager the total amount of these deposits prior to withdrawal. Otherwise the Casino has a right to charge a fee for the procession of deposit and withdrawal, which is at the sole decision of the Casino.
The Company complies with Maltese and European laws, regulations and guidelines for the prevention of money laundering and the funding of terrorism. Suspicious transactions can be investigated by the Company. The Company reserves the right to send a suspicious transaction report to the competent authorities without notice or further reference to you. Besides, in case of any suspicious transactions, the company may block or close the account and withhold all funds as may be required by law and/or by the competent.
The casino is not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services will be offered at any time.

Depositing

The Website offers a variety of payment methods. They include VISA and MasterCard credit and debit cards (3D Secure is obligatory), as well as various web wallets. Procedures, terms and conditions, availability, and duration for deposits as well as fees for each method may vary depending on time as well as the country and payment method in question. Current advice is available when logged in on the Website under the heading "Deposits". https://www.instantpay-casino.com/payments
Please contact our support team at support@instantpay-casino.com to inquire about the payment methods which are most favorable for your country of residence.
The Company does not accept third party payments. You must make deposits only from a bank account, bank cards, e-wallets or other payment methods that are registered in your own name. If we determine during the security checks that you have violated this condition, your winnings will be confiscated and the original deposit will be returned to the owner of the payment account. The Company is not responsible for the lost funds deposited from third party accounts.
Please note that he minimal amount of deposit is 10 EUR / 10 USD / 15 CAD / 15 NZD / 100 NOK / 45 PLN / 1200 JPY. The maximum amount of a deposit depends on the payment method you decide to use.

Withdrawal Policy

The minimal amount for withdrawal is 20 EUR / 20 USD / 30 CAD / 30 NZD / 200 NOK / 90 PLN / 2400 JPY. The maximum amount for withdrawal depends on the payment method you use. If the requested amount exceeds the limit set by a particular payment system, we will ask you to split the amount into instalments.
The Casino reserves the right to check your identity prior to processing payouts and to hold any refund or withdrawals for the time needed to check your identity. In case you provide false Personal Data, the withdrawal can be refused, and the Player Account can be terminated. The player will be informed thereof by email. In suspicious cases we reserve the right to ask the player for additional documents for verification of payment methods and his personal details (i.e. selfie with ID, selfie with ID and special sign, or call). Failure of passing this verification will lead to account closure and confiscation of winnings.
The Website supports payouts via Original Credit Transfer (OCT) from Visa and via Payment Transfer from Mastercard. Additional requirements are that the respective credit card is not a corporate credit card and the card is issued in a supported country.
For Visa, the following countries are not supported: Bangladesh, Cambodia, Hong Kong, India, Indonesia, Japan, Korea, Macau, Malaysia, Nepal, New Zealand, Pakistan, Philippines, Singapore, Sri Lanka, Thailand, USA, and Vietnam.
For Mastercard, only the following countries are supported: Andorra, Austria, Belgium, Cyprus, Czech Republic, Denmark, Estonia, Germany, Gibraltar, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Luxembourg, Malta, Monaco, Netherlands, Norway, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, and United Kingdom.
Please note that even for supported countries the Casino is not able to guarantee successful credit card payment processing in all cases, since banks issuing credit cards may block or reject such transactions at their own discretion.
The internal operating currency of the Website is Euro. Due to this fact, in case you transact in other currencies, the amount deducted from your credit card may be insignificantly higher than the one displayed at the time of transaction due to currency conversions on the side of your bank and/or the Casino's payment processing system.
The maximum withdrawal amount processed to a player is 3000 EUR (3000 USD, 4500 CAD, 4500 NZD, 30,000 NOK, 13,500 PLN, 360,000 JPY) per day and 30,000 EUR per month unless otherwise is specified in the promotional Terms & Conditions. If a player wins more than 30,000 EUR or equivalent in another currency, we reserve the right to divide the payout into monthly instalments of 30,000 EUR (30,000 USD, 45,000 CAD, 45,000 NZD, 300,000 NOK, 135,000 PLN, 3,600,000 JPY) until the full amount is paid out. If a player has already used up his or her daily withdrawal limit, a day (24 hours) should pass from the moment of the last withdrawal of funds until the next withdrawal request can be approved. For example, if a player requested a payout of 2000 EUR at 9 AM of the current day, then he or she will be able to withdraw 1000 EUR until 9 AM of the next day. And if a player wants to withdraw the remaining 1000 EUR the same day the first payout was made, but later, at 9 PM, he or she won’t have an opportunity to withdraw until 9 PM of the following day as the daily limit has been reached and the next withdrawal can be processed only in 24 hours counting from 1000 EUR payout.
All progressive jackpot wins will be paid in full and outside of the limits.
A player can request free withdrawal (payment) of funds no more than 2 times a day (24 hours). Any withdrawal (cashout), after which a deposit was made (the player account was replenished) is considered a single withdrawal. Several withdrawals requested in a row (without replenishing the account between them) are considered one withdrawal. If a player has already used up his or her withdrawal limit, a day (24 hours) should pass from the moment of the last withdrawal of funds until the next withdrawal request can be approved. If a player wants to receive the third (and further) payment in 24 hours, a 10% fee is charged. To confirm charging of the fee, the player should contact the casino via live chat or by e-mail to support@instantpay-casino.com. The decision about whether to approve the withdrawal with fee or not is at the sole discretion of INSTANTPAY Casino’s management team.
Money deposited in the Casino must be used for gaming activity. Due to this, all deposits need to be wagered at least three (3) times in slots or ten (10) times in live or table games. Please note that if you requested a withdrawal, but the sum of bets made since last deposit does not exceed three (3) times for slots (ten (10) times for live or table games) the size of the latest deposit, such a withdrawal will be charged with a 10% fee, which should be confirmed by a user in the live chat (or via email support@instantpay-casino.com). The decision about whether to approve the withdrawal with fee or not is at the sole discretion of INSTANTPAY Casino’s management team.
All Bank Transfer payouts are processed within five to seven (5-7) banking days. Please mind that you will not be able to request a Bank Transfer for USD payouts.
Withdrawal to e-wallets takes 0-15 minutes; credit, debit cards, or bank transfers take 1-5 banking days. In some cases, processing a withdrawal request may take up to 12 hours.
You acknowledge that withdrawals via bank transfers can in exceptional cases be subject to additional charges by the intermediary banks. These charges remain outside the influence of The Casino and are limited to 16 EUR or equivalent.

Refund Policy

A refund request will only be considered if it is requested within the first twenty-four (24) hours of the alleged transaction, or within thirty (30) calendar days if a Player alleges that another individual has accessed his/her Player Account.
If you have funded your account with a Credit Card we reserve the right to pay all withdrawal requests up to the total amount deposited as refunds against the purchases you have made. If your withdrawals exceed the total amount deposited, any excess amount will be paid to you via one of our alternative methods available.
Before a refund is processed all bonuses and winnings in your balance will be deducted prior to calculating the amount to be refunded.
In case any Credit Card purchases are considered to carry an unacceptable risk for security or legal reasons either by our Payment processors or by the Casino, we will initiate refunds for all such transactions back to the Сredit Сard, and notify all the appropriate authorities and parties.
Refund request may be declined by the Casino if the player provides false or intentionally modified personal data in order to bypass the system.
All costs that may occur upon refund procedure are on the player.

Bonus terms

Regarding the bonuses and promotions, all times and dates are stated in UTC.
All bonuses are available for players from all countries (except the prohibited ones), unless otherwise is stated.
No bonuses are available to players from Sweden and Russia, including participation in any kind of promotional programs, receiving VIP rewards, as well as exchange of comp points.
Welcome bonuses are not available to players from Finland, including sign up bonuses, first and second deposit bonuses.
To receive the 1st deposit 100% welcome bonus of up to 100 EUR (100 USD, 150 CAD, 150 NZD, 1000 NOK, 450 PLN, 12,000 JPY) + 100 free spins, a player should make the first (only the first) deposit without any bonus codes (any bonus code will cancel this bonus). Only new players can receive a welcome bonus pack. Please note that activation of any kind of bonuses, including this bonus, is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system (Neteller, Skrill, credit card, etc.) and one person. If any of these terms is violated, the perpetrator’s player account will be blocked and all funds on the balance will be seized. The minimum deposit amount for activation of the first deposit 100% welcome bonus is 20 EUR, 20 USD, 30 CAD, 30 NZD, 200 NOK, 90 PLN, 2400 JPY. The bonus can not be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 10 EUR is not entitled to claim this bonus). The wagering requirements for the bonus money is 50x. For example, if a new player deposits 100 EUR, he or she has to wager 5000 EUR (100x50) in order to fulfil the wagering requirements for the bonus money. Wagering requirements for the welcome bonus should be completed in 2 days (48 hours); otherwise, the bonus and all winnings will be forfeited. If a player wants to play without any bonus, he or she can cancel it in the Bonus section, or ask the live chat support team for assistance. The 100 free spins will be issued daily, 20 free spins per day (5 days in a row). Wagering requirements for the free spins winnings are 50x, and the winnings are limited to 50 EUR, 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met. Free spins are a part of the bonus. If the bonus or any winnings from free spins are canceled, free spins series issue will be interrupted and further issues of free spins will be canceled. Please note that all bets made with the bonus money are excluded from the player’s progressing in the VIP loyalty program.
To receive the second deposit bonus 75% up to 50 EUR (50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY), a player should make the second deposit (only the second one) without any bonus codes (any bonus code will cancel this bonus). Please note that activation of any kind of bonuses, including this bonus, is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system (Neteller, Skrill, credit card, etc.) and one person. If any of these terms is violated, the perpetrator’s player account will be blocked and all funds on the balance will be seized. For the player to be eligible for the second deposit bonus, the amount of the second deposit should be at least 20 EUR, 20 USD, 30 CAD, 30 NZD, 200 NOK, 90 PLN, 2400 JPY. The bonus can not be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 10 EUR is not entitled to claim this bonus). The wagering requirements for the bonus money is 50x. For example, if a new player deposits 60 EUR, he or she has to wager 2250 EUR (45x50) in order to fulfil the wagering requirements for the bonus money. The wagering requirements for this bonus should be met in 2 days (48 hours); otherwise, the bonus and all the winnings received from wagering the bonus money will be forfeited. If a player wants to cancel this bonus, he or she can do this either in the Bonus section or with the help of our live chat support team (the live chat button is in the right bottom corner of the screen). Please note that all bets made with the bonus money are excluded from the player’s progressing in the VIP loyalty program.
VIP loyalty program. For bets in slot games, 1 status point is given for accumulated bet amount of 20€ or its equivalent in any other currency: 20 USD, 30 CAD, 30 NZD, 200 NOK, 90 PLN, 2400 JPY. For bets in live games, 1 status point is given for accumulated bet amount of 200€ or its equivalent in any other currency: 200 USD, 300 CAD, 300 NZD, 2000 NOK, 900 PLN, 24,000 JPY. Redeemable points can be exchanged for bonus money once a year, from December 20 to 31. Players with VIP levels 1, 2, 3, 4 are not eligible for this bonus. The exchange rate of points depends on the player’s VIP level at the time of the exchange. For VIP level 5, the exchange rate will be 225 points for 1 euro or equivalent (1 USD, 1.5 CAD, 1.5 NZD, 10 NOK, 4.5 PLN, 120 JPY). For VIP level 6, the exchange rate will be 200 points for 1 euro or equivalent. For VIP level 7, the exchange rate will be 175 points for 1 euro or equivalent. For VIP level 8, the exchange rate will be 150 points for 1 euro or equivalent. For VIP level 9, the exchange rate will be 125 points for 1 euro or equivalent. For VIP level 10, the exchange rate will be 100 points for 1 euro or equivalent. For the Black level, an individual exchange rate will be set. All comp points are reset on a yearly basis. The current VIP level is shown on all pages near the link to the player’s personal cabinet. Only real money bets are counted when generating Loyalty Points (the bets made with bonus money are not counted). All free spins should be activated within 2 days (48 hours) of receipt; otherwise, they will expire. Activated free spins expire after 2 days (48 hours). All free spins winnings should be wagered within the next 2 days (48 hours) after receiving them, otherwise they will expire. After the bonus expires, both this bonus and the winnings derived from it, will be cancelled. All deposit, reload and cash bonuses expire in 2 days (48 hours) from the date of their activation. After the bonus expires, both this bonus and the winnings derived from it, will be cancelled. All reload bonuses can be activated only by players who have got an invitation email for this bonus (which means that they are not excluded from the VIP program). If not stated otherwise, all winnings from any kind of no deposit free spins are limited to 50 EUR, 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. All winnings above this amount will be cancelled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met. The minimum deposit amount for any deposit bonus is 20 EUR, 20 USD, 30 CAD, 30 NZD, 200 NOK, 90 PLN, 2400 JPY. The bonus can not be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 10 EUR is not entitled to claim this bonus).
The Level entry Free Spins. Players with VIP level 1 are not eligible for this bonus. The number of free spins depends on the player’s level in the VIP program: Level 2 - 20 free spins, Level 3 - 50 free spins, Level 4 - 100 free spins, Level 5 - 150 free spins, Level 6 - 200 free spins, Level 7 - 300 free spins. For example, when a player is moving from 2nd to 3rd level, he or she will get 50 free spins, when moving from 3rd to 4th - 100 free spins, etc. The Level entry free spins can be claimed once per player and per level. Wagering requirements for winnings from Free Spins in this type of bonuses are 10x. If not stated otherwise, winnings from Free Spins for each level are limited to 50 EUR, 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. All winnings above this amount will be cancelled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
The Level entry Cash Bonus. Players with VIP Levels 1, 2, 3, 4, 5, 6, 7 are not eligible for this bonus. The amount of the Level entry cash bonus at Level 8 is 150 EUR, or its equivalent in other currencies: 150 USD, 225 CAD, 225 NZD, 1500 NOK, 675 PLN, 18,000 JPY. At Level 9 it’s 1000 EUR, or an equivalent sum in other currencies: 1000 USD, 1500 CAD, 1500 NZD, 10,000 NOK, 4500 PLN, 120,000 JPY. At Level 10 it’s 2,500 EUR, or its equivalent in other currencies: 2500 USD, 3750 CAD, 3750 NZD, 25,000 NOK, 11,250 PLN, 300,000 JPY. The Level entry Cash Bonus can be claimed once per player and per level. Wagering requirements for all Level entry Cash Bonuses are 10x. Winnings received while playing with the cash bonus are not capped after the wagering requirements are met. Level-up cash bonus is not activated automatically that is why the player should contact the casino via live chat or by e-mail (support@instantpay-casino.com) to receive this bonus.
Tuesday reload bonus. Players with VIP Levels 1, 2, and 3 are not eligible for this promotion. Only the players who received an email invitation to this reload bonus can activate it (receiving the email means that they were not excluded from the VIP program). One player can trigger this bonus only once per Tuesday. The offer is valid from 00.00 UTC to 23.59 UTC each Tuesday. The minimal deposit for activating the bonus is 20 EUR, 20 USD, 30 CAD, 30 NZD, 200 NOK, 90 PLN, 2400 JPY. The bonus can not be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 10 EUR is not entitled to claim this bonus). Any bonus code will cancel this bonus. The amount of the Tuesday reload bonus equals 50% of the deposit, up to 100 EUR (100 USD, 150 CAD, 150 NZD, 1000 NOK, 450 PLN, 12,000 JPY). Wagering requirements for Tuesday reload bonus are the following: Levels 4, 5, 6, 7 - 40x of the bonus amount. Levels 8, 9, 10 - 35x of the bonus amount.
Friday reload bonus. Players with VIP Levels 1, 2, and 3 are not eligible for this bonus. Only the players who received an email invitation to this reload bonus can activate it (receiving the email means that they were not excluded from the VIP program). One player can trigger this bonus only once per Friday. The offer is valid from 00.00 UTC to 23.59 UTC each Friday. The minimal deposit for activating the bonus is 20 EUR, 20 USD, 30 CAD, 30 NZD, 200 NOK, 90 PLN, 2400 JPY. The bonus can not be credited if the minimum required deposit amount is made not in a single transaction (which means that the player who made two consecutive payments of 10 EUR is not entitled to claim this bonus). Any bonus code will cancel this bonus. Depending on the player’s VIP level, the amounts and the terms of Friday reload bonus are as follows: Level 4 - 50% of the deposit up to 50 EUR (50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY). The wagering requirement is 40x. Level 5 - 55% of the deposit up to 100 EUR (100 USD, 150 CAD, 150 NZD, 1000 NOK, 450 PLN, 12,000 JPY). The wagering requirement is 40x. Level 6 - 60% of the deposit up to 150 EUR (150 USD, 225 CAD, 225 NZD, 1500 NOK, 675 PLN, 18,000 JPY). The wagering requirement is 40x. Level 7 - 65% of the deposit up to 200 EUR (200 USD, 300 CAD, 300 NZD, 2000 NOK, 900 PLN, 24,000 JPY). The wagering requirement is 40x. Level 8 - 75% of the deposit up to 200 EUR (200 USD, 300 CAD, 300 NZD, 2000 NOK, 900 PLN, 24,000 JPY). The wagering requirement is 40x. Level 9 - 100% of the deposit up to 200 EUR (200 USD, 300 CAD, 300 NZD, 2000 NOK, 900 PLN, 24,000 JPY). The wagering requirement is 35x. Level 10 - 150% of the deposit up to 200 EUR (200 USD, 300 CAD, 300 NZD, 2000 NOK, 900 PLN, 24,000 JPY). The wagering requirement is 35x.
Saturday Free spins. Players with VIP Level 1 are not eligible for this bonus. The bonus is automatically credited to the player’s account at 10 AM UTC each Saturday. The player will be eligible for this bonus, if the total sum of his or her bets placed over the previous 6 days (excluding the day the spins are issued), exceeds the certain amount. This minimum amount equals 100 EUR or its equivalents: 100 USD, 150 CAD, 150 NZD, 1000 NOK, 450 PLN, 12,000 JPY. When calculating this bonus only bets that were made from 00:00 (UTC) Sunday till 23:59 (UTC) Friday are taken into account. Players with VIP Level 2 get 15 free spins. The maximum winnings are limited to 50 EUR or its equivalents in other currencies: 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. The wagering requirement is 50x. Players with VIP Level 3 get 25 free spins. The maximum winnings are 50 EUR or its equivalents in other currencies: 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. The wagering requirement is 45x. Players with VIP Level 4 are eligible for 35 free spins. The maximum winnings are 75 EUR or its equivalents in other currencies: 75 USD, 112.5 CAD, 112.5 NZD, 750 NOK, 338 PLN, 9000 JPY. The wagering requirement is 40x. Players with VIP Level 5 will receive 45 free spins. The maximum winnings are 75 EUR or its equivalents in other currencies: 75 USD, 112.5 CAD, 112.5 NZD, 750 NOK, 338 PLN, 9000 JPY. The wagering requirement is 35x. Players with VIP Level 6 receive 55 free spins. The maximum winnings are 100 EUR or its equivalents in other currencies: 100 USD, 150 CAD, 150 NZD, 1000 NOK, 450 PLN, 12,000 JPY. The wagering requirement is 30x. Players with VIP Level 7 get 75 free spins. The maximum winnings are 100 EUR or its equivalents in other currencies: 100 USD, 150 CAD, 150 NZD, 1000 NOK, 450 PLN, 12,000 JPY. The wagering requirement is 25x. Players with VIP Level 8 receive 100 free spins. The maximum winnings are 100 EUR or its equivalents in other currencies: 100 USD, 150 CAD, 150 NZD, 1000 NOK, 450 PLN, 12,000 JPY. The wagering requirement is 20x. Players with VIP Level 9 are eligible for 150 free spins. The maximum winnings are 100 EUR or its equivalents in other currencies: 100 USD, 150 CAD, 150 NZD, 1000 NOK, 450 PLN, 12,000 JPY. The wagering requirement is 20x. Players with VIP Level 10 get 500 free spins. The winnings are limited to 150 EUR or its equivalents in other currencies: 150 USD, 225 CAD, 225 NZD, 1500 NOK, 37 675 PLN, 18,000 JPY. The wagering requirement is 10x. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
Birthday bonus. Players with VIP Level 1 are not eligible for this bonus. This bonus can’t be activated, if either a cooling-off or self-exclusion limit is applied at the player’s account. Birthday bonus is available only once in a year and can be issued only on the exact day of player's birthday (UTC) upon his or her request in chat or email. The bonus cannot be activated on any other day. The player will be eligible for this bonus, if he or she wagered no less than 50% of the required amount, which has to be wagered to achieve the current status of the player, since the previous issue of Birthday bonus. For example, if a player is at VIP Level 8, he or she has to get at least 1000 points over the previous 365 days in order to receive Birthday Bonus; otherwise, the bonus will not be issued. Wagering requirements for the Birthday bonus, both for the cash bonus and winnings from free spins, are 10x. If not stated otherwise, winnings from Birthday bonus Free Spins for each level are limited to 50 EUR, 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. All winnings above this amount will be cancelled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met. Winnings received while playing with the cash bonus are not capped after the wagering requirements are met. The number of free spins depends on the player’s level in the VIP program: Level 2 - 20 free spins, Level 3 - 50 free spins, Level 4 - 100, free spins, Level 5 - 150 free spins, Level 6 - 200 free spins, Level 7 - 300 free spins. The amounts of the cash bonus are the following: Level 8 - 150 EUR or its equivalents in other currencies: 150 USD, 225 CAD, 225 NZD, 1500 NOK, 37 675 PLN, 18,000 JPY, Level 9 – 1000 EUR or its equivalents in other currencies: 1000 USD, 1500 CAD, 1500 NZD, 10,000 NOK, 4500 PLN, 120,000 JPY, Level 10 - 2500 EUR or its equivalents in other currencies: 2500 USD, 3750 CAD, 3750 NZD, 25,000 NOK, 11,250 PLN, 300,000 JPY.
10% Wager-free Monthly Cashback . Players with VIP levels 1, 2, 3, 4, 5, 6, 7, and 8 are not eligible for this bonus. Players with VIP levels 9 and 10 will get back 10% of their losings in slot games (bets made with the bonus money are excluded) at 18-00 UTC every 1st day of the month. Cashback is calculated from the net result in all slot games (only slots’ losses are counted; live, table and other games are excluded from this promotion) for the previous 30 days using the following formula (formula excludes previous cashback): (total bet amount - winning amount - received bonuses) × 0.1.
Abuse of Bonuses and exclusion from the VIP program. If a player’s bonus ratio (total bonuses*100)/(total deposits amount) in any currency exceeds 50% after 8 deposits, he or she will be excluded from the VIP program and won’t be able to receive any bonuses until this ratio gets below 50%. We will send the player an email notification about the temporary exclusion from the VIP program and stop sending him or her invitations to reload bonuses and free spins. When the bonus ratio descends to below 50%, the player’s membership in the VIP program will resume. InstantPay casino reserves the right to exclude any player from the VIP program. No bonuses will be issued, if responsible gambling limits (cooling off or self-exclusion) are applied at the player’s account.
Please note that bets in different games count towards the wagering requirements to different extent. Bets in slots count 100%, except for the games specified below:
Players won’t be able to place bets with bonus money while playing the following games: all jackpot games, all casual games, all lotteries, all video poker games, all live games and table games from all providers; all Red Tiger Gaming slots; such slot games as African Quest, Agent Valkyrie, Age of Conquest, Alchymedes, Ali Baba's Luck, Ancient Warriors, Arctic Valor, Art of the heist, Astro Legends: Lyra and Erion, Avalon, Avalon II, Avalon: The Lost Kingdom, Aztec Gems Deluxe, Aztec Spins, Baker's Treat, Baron Samedi, Battle Royal, Beautiful Bones, Berryburst MAX, Big Bad Wolf, Bikini Party, Black Horse, Black Horse Deluxe, Blackjack White Gold, Black River Gold, Blaze of Ra, Blood Moon Wilds, Blood Suckers, Blood Suckers 2, Book of Atem WOWPOT, Book of Oz, Book of Oz: Lock n Spin, Bookie of Odds, Bombuster, Bronco Spirit, Castle Builder, Castle Builder II, Cazino Cosmos, Cazino Zeppelin, Cirque De La Fortune, Cool Buck, Creature from the Black Lagoon,Crystal Mirror, Crystal Rift, The Dark Joker Rizes, Dark Vortex, Da Vinci's Treasure, Dead or Alive, Dead or Alive 2, Diamond Blitz, Disco Danny, Donuts, Double Dragons, Double Stacks,, Dragon Dance, Dragon Ship, Dr Fortuno, Dr. Jekyll & Mr. Hyde, Dwarf Mine, EggOMatic, Elite of Evil: Portal of Gold, Esqueleto Explosivo 2, Euphoria,Eye of the Kraken, Faerie Night, Football Glory, Forbidden Throne, Forsaken Kingdom, Fortress Charge, Fruitbat Crazy, Fruit Bonanza, Gems Odyssey, Gems Odyssey 92, Goldaur Guardians, Golden Beauty, Gods Of Power, Golden Legend, Golden Owl Of Athena, Good To Go, Happy Halloween, Happy Riches, Hellcatraz, Heroes’ Gathering, High Society, Hi Lo Roller, Holiday Season, Holmes and the Stolen Stones, Hot Ink, Hot 777, Hot 777 Deluxe, Hugo 2, Icy gems, Immortal Romance, Irish Pot Luck, Jackpot Express, Jackpot Raiders, Jade Butterfly, Jammin' Jars, Jingle Spin, John Hunter and The Tomb of the Scarab Queen, John Hunter and the Aztec Treasure, Jokerizer, Joker 6000, Jurassic Park, Kingmaker, Lara Croft: Temples and Tombs, Larry The Leprechaun, Le Kaffee Bar, Let’s Get Ready To Rumble, Lucky Angler, Lucky 7, Magic of Sahara, Max Quest: Wrath Of Ra, Medallion, Medusa, Medusa's Golden Gaze, MegaBoy, Mega Flip, Mega Moolah, Mega Moolah Isis, Megaways slots series (all), Merlin's Millions, Midas Golden Touch, Mighty Kong, Millionaire, Millionaire Mystery Box, Minotaurus, Money Train 2, Moon Princess, Mr. Cashback, MULTIFRUIT 81, Mysterious, Mystery Joker, Mystery Joker 6000, Neon Fruit Cityscape, Neon Rush, Neptune Rising, Niagara Falls, Ninja, Ninja Fruits, Ninja Magic, Nitro Circus, Octopus Treasure, Opal Fruits, Ozwin’s Jackpots, Pearls of India, Peek-a-Boo - 5 Reel, Penguin City, Pets Go Wild, Pimped, Pink Elephants, Pink Elephants 2, Pinocchio, PinUp Queens, Playboy, PopRocks, Pretty Kitty, Pussy Cat, Queen of Gold, Queen's Day Tilt, Rabbit in the Hat, Rage to Riches, Razor Shark, Reactoonz, Reel Gems, Reel Heist, Reel Hero, Reel Keeper, Reel Rush 2, Reel Steal, Retro Reels slots series (all), Riches of RA, Rise of Olympus, Robin Hood: Shifting Riches, Rockabilly Wolves, Roo Riches, Royal Masquerade, Scarab Treasure, Scrooge, Scudamore’s Super Stakes, Sea Hunter, Secret of the Stones, Serengeti Kings, Showdown Saloon, Sic Bo Dragons, Single Deck Blackjack Professional Series, Sisters of Oz WOWPOT, Skulls UP!, Slotomoji, Sonic Reels, Spectacular Wheel of Wealth, Spina Colada, Spinlotto Scratch, Stardust, Street Fighter II: The World Warrior Slot, Sugar Pop, Sugar Pop 2: Double Dipped, Super Fast Hot Hot, Super Fast Hot Hot Respin, Super Wheel, Surfin' Reels, Survivor, Sweet Alchemy, Take The Bank, Temple Tumble, Terminator 2, The Alchemist's Gold, The Dark Joker Rizes, The Dog House, The Final Countdown, The Finer Reels Of Life, The Royal Family, The Wild Hatter, The Wish Master, Three Musketeers, Thunderstruck, Thunderstruck II, Tiki Tumble, Tomb Raider, Tomb Raider - Secret of the Sword, TnT Tumble, Tower Tumble, Tower Quest, Trail Blazer, Tree of Fortune, Troll Hunters, Turn It Up, Tut's Twister, Ultra Burn, Ultra Hold and Spin, Untamed Bengal Tiger, Untamed Crowned Eagle, Untamed Giant Panda, Untamed Wolf Pack, Vampire: The Masquerade - Las Vegas, Vault of Anubis, Vegas High Roller, Victorious MAX, Viking Clash, Vikings go Berzerk, Vikings go to hell, Vikings Go Wild, Viking Runecraft, Viking Wilds, Wild Orient, Wild O'Clock, Wild Swarm, Wild Wheel, Wizard Shop, Wolf Howl, Wolf Hunters, Xmas Joker, Xo Manowar, Zeus Lightning Power Reels, Zombie Hoard, 1429 Uncharted Seas, 24 Hour Grand Prix, 300 Shields, 5 Families, 6 Wild Sharks.
Unless otherwise is stated, InstantPay casino does not offer any no-deposit bonuses or free spins for registration.
Only new players can receive a welcome bonus pack. Please note that activation of any kind of bonuses (including VIP program bonuses) is allowed only once from one computer (or another device), one IP address, one actual address, one phone number, one account in any payment system (Neteller, Skrill, credit card, etc.) and one person. Violation of any of these terms will result in account blocking and confiscation of all funds on the balance.
Any player with active limits, such as cooling-off period or self-exclusion, is not eligible for any promotions at INSTANTPAY Casino and cannot receive any bonuses when these restrictions are applied.
INSTANTPAY Casino has the right to cancel any bonuses and winnings, if there are suspicions that they were acquired dishonestly or result from the player’s breaking any provision of terms and conditions.
If you make a deposit but no bonus appears at your account, please do not make any bets and contact support team via email (support@instantpay-casino.com) or Live Chat (its button is in the right bottom corner of the screen), and we will credit the bonus manually.
Only one deposit bonus can be activated at a time. Deposit bonuses cannot be combined.
In InstantPay casino there is no limit on the maximum winnings from any type of deposit bonus (unless otherwise is stated in the promotion).
When a player places bets with an active bonus, real money will be spent first. The bet amounts will be taken from the player’s real balance. When the real balance is empty, the bet amounts will be deducted from the bonus balance.
Players can request withdrawal of their deposits before meeting the wagering requirements, but please bear in mind that the bonus and all winnings derived from it will be forfeited.
Please note that when you tick the box “I don't want to receive any Bonuses” while making the third, the fourth and further deposits, the system will still add the deposit bonus to your account, if any is available to you according to your VIP level, that is why you need to cancel it in the Bonus section, or ask the live chat support team for assistance before making any bets.
Any bonus can be removed before meeting any wagering requirements. Please contact INSTANTPAY Casino customer support for more details or use Forfeit bonus button in Bonus section of your account. But please keep in mind that in such a case the bonus money and winnings derived from it will be forfeited.
When playing with an active bonus (including the winnings from free spins), a player must meet the wagering requirements (wager / turnover) as to these bonus funds before he or she will be able to place bets higher than 5 EUR / 5 USD / 7.5 CAD / 7.5 NZD / 50 NOK / 20 PLN / 600 JPY unless otherwise is stated. This restriction applies to the entire game round, as well as to doublings after the game round is completed. If a player exceeds the maximum bet when playing with a bonus, the bonus and all winnings received before meeting the wagering requirements can be cancelled. This decision is made at the sole discretion of INSTANTPAY Casino’s management team.
InstantPay casino has protection against overbetting or playing restricted games. If a player tries to place a bet that exceeds the maximum allowed betting amount during the bonus wagering, the system will cancel the bet. If a player tries to enter a game, which can’t be played with the bonus money, access to this game will be denied.
Postponing any round in any game, including free spins features and bonus features (or any other accumulating advantage) played with the bonus money (i.e. putting them off to a time when you have no more wagering requirements and/or performing new deposit(s), while having free spins features or bonus features still available in a game) is prohibited. In such a case the perpetrator’s player account will be blocked and all funds on the balance will be seized.
The use of bonus funds purely to progress through the bonus stages is prohibited. For example when bonus or cash funds are used purely to progress through the bonus stages (e.g. collecting 9 out of 10 coins to reach that bonus feature) and then final stages (e.g. playing to collect the final coin to reach 10 out of 10 coins to reach the bonus feature) completed with cash bets when bonus funds have been forfeited, lost or wagering met and converted to cash. All the winnings gained during that play may be considered void.
If the wager requirements are not met by the time the bonus expires, both this bonus and the winnings derived from it, will be cancelled.
Bonus is automatically cancelled upon active balance reaching amount of 0.05 EUR, 0.05 USD, 0.05 CAD, 0.05 NZD, 0.05 NOK, 0.05 PLN, 0.05 JPY or less. This term only applies balance tied to bonus, i.e. deposit + bonus or only bonus in case of no deposit bonus, and doesn't apply funds on player's balance gained from other deposits or bonuses.
All free spins are issued at a minimum bet.
Please note that in order to have your winnings credited correctly you have to choose only one slot to play free spins on.
Please note that any bonus within the VIP program can be played only in one currency. If a player funds several accounts in the casino wallet, his or her Player Account will be put on manual bonus issuing which means that all bonuses are no longer added automatically and the player should contact the live chat support team to receive the missing bonus in one of the used currencies. In the case of deposit bonuses, the player should keep the deposit fully intact (which means that no bets should be placed) before the bonus can be credited manually by the chat agent.
If not stated otherwise, all winnings from any kind of no deposit free spins are limited to 50 EUR, 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. All winnings above this amount will be cancelled when wagering is finished. The condition of maximum winnings applies not only to the winnings accrued from playing the free spins themselves, but also to the amount received after the wagering requirement attached to the result of these free spins is met.
The maximum payout from any no-deposit bonus for registration (including sign up free spins) is 10 EUR / 10 USD / 15 CAD / 15 NZD / 100 NOK / 45 PLN / 1200 JPY. All winnings above this amount will be cancelled twice: when wagering is finished and when payout is requested. The wagering requirement for the winnings from no-deposit bonuses for registration is 50x.
All comp points are reset on a yearly basis.
Rules of Multiplier race. Players that have made at least 3 deposits at InstantPay casino are eligible for participation in the Race. Points are generated based on the Multiplier score. Multiplier is calculated as payoffs sum divided into bet sum. Multiplier Rates: From x100 to x199 = 1 point From x200 to x299 = 3 points From x300 to x399 = 7 points From x400 to x499 = 15 points From x500 to x699 = 35 points From x700 to x899 = 50 points From x900 to x999 = 80 points From x1000 to x1499 = 150 points From x1500 to x1999 = 400 points From x2000 to x2999 = 600 points From x3000 to x3999 = 800 points From x4000 to x4999 = 1000 points From x5000+ = 1500 points Only Real Money gameplay on slots count towards the tournament. Live and table games are excluded. A minimum bet for participation in the race is 0.5 EUR and other currency equivalents: 0.5 USD, 0.5 CAD, 0.5 NZD, 5 NOK, 2.25 PLN, 60 JPY. All slot games are participating in the tournament except the excluded games. Participating games are listed in the bottom of the page. Excluded slots from participation are: Who's the Bride, Who's the Bride Touch, Medallion, 300 Shields, Dead or Alive, Dead or Alive Touch, Dead or Alive 2, Dead or Alive 2 Touch, Let’s Get Ready To Rumble, Mega Joker, Mega Joker Touch, Midas Golden Touch, Razor Shark, Extra Juicy, Peking Luck, Reel Steal, Reel Steal Touch, Tiki Tumble, Cazino Cosmos, Cazino Zeppelin. The leaderboard is updated in real time. Prizes are automatically added to the player account at the end of each tournament round. All tournament prizes including winnings from free spins come with 10x wager requirement. Maximum winnings from free spins are limited to 50 EUR, 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. No maximum win for the cash prizes. All the bonuses and winnings from free spins should be wagered within 48 hours after the issue. In the case wager requirement is not completed within the specified timeframe bonus amount and any winnings will expire. Player’s full nickname will be displayed on the leaderboard. If you haven’t set up a nickname for your account yet, you can do this on your profile information page, or contact support. If at the end of the Race players account is blocked or self-excluded - no winnings are awarded. All bets made in other currencies are converted to Euro using Google Finance rates.
Rules of Wagering race. Players that have made at least 3 deposits at InstantPay casino are eligible for participation in the Race. Points are generated based on the wagering score. Per every €10 wagering in slots, a player gets 1 point. Only Real Money gameplay on slots count towards the tournament. Live and table games are excluded. There is no minimum bet for participation. All real money bets (excluding playing with bonus money) are counted. The leaderboard is updated in real time. Prizes are automatically added to the player account at the end of each tournament round. All tournament prizes including winnings from free spins come with 10x wager requirement. Maximum winnings from free spins are limited to 50 EUR, 50 USD, 75 CAD, 75 NZD, 500 NOK, 225 PLN, 6000 JPY. No maximum win for the cash prizes. All the bonuses and winnings from free spins should be wagered within 48 hours after the issue. In the case wager requirement is not completed within the specified timeframe bonus amount and any winnings will expire. Player’s full nickname will be displayed on the leaderboard. If you haven’t set up a nickname for your account yet, you can do this on your profile information page, or contact support. If at the end of the Race players account is blocked or self-excluded - no winnings are awarded. All bets made in other currencies are converted to Euro using Google Finance rates.
In case of any discrepancy between the English version and the non-English version of these Bonus Terms, the English version shall always prevail.
INSTANTPAY Casino management has the right to update bonus terms at any time.

The Maximum bet amounts (if a player tries to wager more, the bet will be cancelled)

InstantPay casino restricts the amount of bets that could be placed in slot games to the following values: 30 EUR, 30 USD, 45 CAD, 45 NZD, 300 NOK, 130 PLN, 3600 JPY (excluding Amatic, Endorphina, Red Tiger Gaming and Wazdan slots).
The maximum bets for Amatic, Endorphina, Red Tiger Gaming and Wazdan slots are: 5 EUR, 5 USD, 7.5 CAD, 7.5 NZD, 50 NOK, 20 PLN, 600 JPY.
Maximum bet while playing with an active bonus is the following: 5 EUR, 5 USD, 7.5 CAD, 7.5 NZD, 50 NOK, 20 PLN, 600 JPY.
For Card, Poker, Video Poker, Craps, Lottery, Roulette games (total bet per table) maximum bets are the following: 500 EUR, 500 USD, 750 CAD, 750 NZD, 5000 NOK, 2250 PLN, 60,000 JPY.
For Casual games are: 25 EUR, 25 USD, 40 CAD, 40 NZD, 250 NOK, 108 PLN, 3000 JPY.
For Bonus Buy featured games maximum bets are the following: 500 EUR, 500 USD, 750 CAD, 750 NZD, 5000 NOK, 2250 PLN, 60,000 JPY.
Games Aztec Gold Megaways, Dead or Alive, Dead or Alive 2, Dragons fire MegaWays, Dragons Luck MegaWays, Extra Juicy, Golden Leprechaun MegaWays, Let’s Get Ready To Rumble, Medallion, Mega Joker, Mystery reels Mega Ways, Napoleon, Peking Luck, Razor Shark, Shining Crown, Temple Tumble, The Final Countdown, TnT Tumble, Who's the Bride, Who's the Bride Touch, Wild Wheel, 300 Shields have a maximum bet limits of 1 EUR or currency equivalents: 1 USD, 1.5 CAD, 1.5 NZD, 10 NOK, 4.5 PLN, 120 JPY.
Games The Reel Steal, Tiki Tumble have a maximum bet limits of 2 EUR or currency equivalents: 2 USD, 3 CAD, 3 NZD, 20 NOK, 9 PLN, 240 JPY.
Games Ali Baba's Luck, Apocalypse Quest, Arctic Wonders, Avalon: The Lost Kingdom, Aztec Luck, Bottled Wishes, Bounty Raid, Carnival Cash, Cash Volt, Cazino Cosmos, Cazino Zeppelin, Cherry Fiesta, Crazy Starter, Diamond Blitz, Dragon Castle, Dragon's Luck Power Reels, Dragon's Realm, Eastern Emeralds, Egyptian Dreams Deluxe, Fa Cai Shen, Five Star Power Reels, Fortress Charge, Gems Gone Wild Power Reels, Great Panda: Hold and Win, Happy Riches, Heroes Hunt Megaways, Hit It Big, Hit It Hard, Hot Hot Fruit, Hot Hot Halloween, Ice and Fire, Jack Hammer 2: Fishy Business, Johnny the Octopus, Jump!, Jungle Rumble, Knockout Football, Knockout Football Rush, Lil devil, Little Green Money, Loony Blox, Lucky Blue, Magic Target, Marching Legions, Millionaire, Millionaire Mystery Box, Monster Mash Cash, Mount Mazuma, Mystery Jack, Mystery Reels Power Reels, Naughty Santa, Nuwa, Opal Fruits, Phoenix Fire Power Reels, Piggy Riches Megaways, Princess Royal, Queen of Queens II, Reel Keeper, Rio Stars, Secret of the Stones, Shaolin Fortunes, Sic Bo Dragons, Sparta, Spin and Spell, Super Twister, Sword of Khans, The Wild Hatter, Tower Tumble, Totem Lightning Power Reels, West Town have a maximum bet limits of 5 EUR or currency equivalents: 5 USD, 7.5 CAD, 7.5 NZD, 50 NOK, 20 PLN, 600 JPY.
Games Immortal Romance, Playboy, The Finer Reels of Life, Thunderstruck, Thunderstruck II have a maximum bet limits of 6 EUR or currency equivalents: 6 USD, 9 CAD, 9 NZD, 60 NOK, 27 PLN, 720 JPY.
Games All For One, Atlantis, Aztec Spins, Bikini Island, Black River Gold, Blaze of Ra, Blood Moon Wilds, Book Of Spells, Cash Reef, Cashosaurus, Danger! High Voltage, Diamond Hill, Donuts, Dragon Egg, Euphoria, Fa Cai Shen Deluxe, Fat Rabbit, Feng Fu, Fire Joker, Fire Rooster, Fortune Dogs, Four Divine Beasts, Gangsters, Geisha's Fan, Gold Rush, Golden Unicorn, Great Rhino Megaways, Halloween Jack, Happiest Christmas Tree, Hellcatraz, Indian Cash Catcher, Jammin' Jars, John Hunter and the Book of Tut, Joker Pro, Kane's Inferno, Kongo Bongo, Lucky Fortune Cat, Magic Oak, Mega Flip, Moon Princess, Mr Bling, Neon Rush, Pink Elephants 2, Pool Shark, Pucker Up Prince, Pumpkin Smash, Raging Rex, Robin Hoods Wild Forest, Roman Empire, Sky Barons, Starz Megaways, Survivor, The Koi Gate, The Wish Master, Thrones of Persia, Tower Of Pizza, Victorious MAX, Ultra Burn, Weird Science, Wicked Witch, Wild Blood, Wild Falls, Wild Swarm, Wild Trucks, Wild Wild Quest, Wizards Want War, Zeus, Zeus Lightning Power Reels, 4Squad have a maximum bet limits of 10 EUR or currency equivalents: 10 USD, 15 CAD, 15 NZD, 100 NOK, 45 PLN, 1200 JPY.
We are using a special system that prevents players from over-betting during bonus wagering as well as from opening restricted games. If a player tries to bet more than allowed, the system will cancel this bet. If a player makes an attempt to open a game that is excluded from bonus play, the game wouldn't open and the player will see a message about this restriction. At the same time, we cannot guarantee that the system will work in 100% cases.
Please note that if a player tries to wager more than allowed in live games, the system will cancel the bet at the "no more bets" moment, so that the player will have to skip the next spin on roulette or deal in a card game.

Dormant Accounts

An inactive (dormant) account is a Player Account, which a player has not logged into, or has been logged out of, for 180 consecutive days. If a Player Account is deemed to be inactive, the Casino reserves the right to confiscate the player’s balance and close his or her account. If a player decides to re-activate his or her account, he or she should contact our customer support team via email (support@instantpay-casino.com) or Live Chat (its button is in the right bottom corner of the screen) to get assistance.

Complaints

You are free to contact our customer service team according to the instructions found on the Website to give us any complaints regarding our services.
Complaints are handled in the support department; if the support team cannot solve the case immediately, the complaint is passed to a superior organizational unit of the Casino. You shall be informed about the status of your complaint to a reasonable level.
If the dispute is not resolved on the casino management level, you can contact any independent body, gaming authority or the licensing regulator listed on the Website.
We have appointed ThePOGG.com as ADR provider that you may also complain to. Complaints to ThePOGG.com may be sent to complaints@thepogg.com. Should you still not be satisfied with the ruling, you may also contact the MGA Player Support Unit by email address support.mga@mga.org.mt or by clicking https://www.mga.org.mt/support/online-gaming-support/.
We do our best to resolve the complaints within ten (10) calendar days of receipt of the complaint. Should the claim require more time to be resolved, the time period can be extended.
In the event of any dispute, you agree that the server logs and records shall act as the final authority in determining the outcome of any claim. You agree that in the unlikely event of a disagreement between the result that appears on your screen and the game server, the result that was logged on the game server will prevail, and you acknowledge and agree that our records will be the final authority in determining the terms and circumstances of your participation in the relevant online gaming activity and the results of this participation.
When we wish to contact you regarding such a dispute, we will do so by using any of the contact details provided in your Player Account.

Responsible Gaming

Gambling at an online casino should always be aimed at entertainment. However, there are some people who lose control over themselves while gambling. Before starting to play, it is important to realize that gambling shall never be viewed as a source of income or means of recovery from debts. It is useful to keep track of the time and the amount of money spent at an online casino daily.
If you think that you start spending more money than you can afford, or in case gaming starts interfering with your normal daily routines, we strongly advise to consider several measures that can help, such as setting Personal Limits on your gaming activities, opting for Self-Exclusion, and seeking help and support from trusted independent bodies.

Personal Limits

To assist you in gambling responsibly we offer the Personal Limits feature. You can set limits on the amount you deposit, lose, wager, spend in one game, or on your account activity on the whole. This functionality can be accessed within your account in the “Personal Limits” section here.
Limits can be amended at any time. A decrease in the limit will take effect immediately, however an increase may only occur after email confirmation and only after the previous limit of the same type expires, in order to avoid rash decisions. If you require further information or assistance regarding Personal Limits, please contact our support team at support@instantpay-casino.com.
Deposit Limit. A limit on your deposits for a day, a week, or a month.
Loss Limit. A limit on your losses in the casino could be set for a day, a week, or a month. Please note the loss is based on the initial deposit and not winnings attributed to the deposited amount. If, for example, you deposit €50, set a Loss Limit of €10 and then go on to win €1000, you can still lose more than €10 of the €1000 balance as it is based on the initial deposit rather than on the winnings.
Wager Limit. A limit on the wagered amount for a day, a week, or a month.
Session Limit. A limit on the amount of time in minutes spent playing a game.
Cooling-Off Limit. You can set a Cooling-Off Period for 1 day, 3 days, 1 week, 1 month, 3 months, or 6 months. While the limit is active you cannot deposit to the Casino and you will be excluded from all promotional offers, although you may withdraw the remaining funds during this period. Cooling-Off period is applied to your account immediately. Upon its expiring your account will automatically be re-activated. Please note that in cooling-off mode all active bonuses will be forfeited.
Self-Exclusion Limit. You can set a Self-Exclusion Limit for 1 day, 1 week, 2 weeks, 1 month, 3 months, 6 months, 9 months, 3 years, or 1 year. Upon doing so your Player Account will immediately be disabled and you will be excluded from all promotional offers for the set period. You will not be able to deposit or withdraw funds when the limit is active. Upon its expiring your account will be automatically re-activated.
Self-exclusion upon request. You may contact our Support Team at support@instantpay-casino.com and inform us about your decision to stop gambling at the website for a certain period or forever. We will take all measures to block your access to the website and make sure that you receive no promotional materials.
Please note that if you are self excluded from the casino for indefinite period of time, the funds remaining on balance will be paid according to the casino limits. If you are self excluded for a definite period of time, the funds remaining on balance will be paid according to the casino limits only when a period of self-exclusion expires.
Reality check. Getting caught up is easy when you are having fun, therefore we will send you an hourly notification in-game to remind you of how much you have spent at the Casino. Regardless of how many games you are playing at the same time, the message will let you know where you are at. This is meant to provide some time to reflect on your bets and perhaps consider pausing play for a while. When a player reaches the 'Reality check' limit, the platform notifies them about all the winnings and losses in all available currencies. A player can change the settings if they want to receive reminders more often (every 15, 30, or 45 minutes). The 'Reality check' limit can't be removed.

External help

You may contact any of the following organizations for consultation and support:

Protection of Minors

The Casino only accepts players who are at least 18 years old and uses all available methods to stop any attempts of minors to register and play at our Website. The Casino reserves the right to ask for proof of identity and in case the player has not reached the legal age to play, access to the Website will be denied immediately.
However, we realize that due to a wide availability and nature of the Internet, people under the legal age still have a chance to register and play at an online casino. We therefore strongly encourage parents to cooperate in protecting their children from free access to gaming websites. There is special software that can help to reach this goal. Please visit the following websites for more information: